Saving time and money with online registration systems

At Event Connections, we are firm believers that the right tools for the job will not only save you valuable time but more importantly make a difference to the bottom line.

Event and conference registrations and bookings can be hugely time consuming – as can be the task of investigating appropriate online registration system providers! With this in mind, we’ve put together a guide to include all the questions you should ask of any online registration provider before making your decision.

Download the document in full here.

To what extent can the system be customised to your needs?

- Is it a template based system or can it genuinely look how you want it to look?
- Can the system cope with complex registration requirements?
- Can the system be customised in how it works as well as how it looks?
- Are you able to issue promotional discount codes through the system?

Who designs and builds your event’s registration system?

- Do you have to build the entire system yourself, or is the system built for you?
- How easy is it to make changes after the system has launched?
- Are you just given a log-in and left to get on with it?

Will the system genuinely increase your efficiency?

- Will it automate the key stages of the delegate registration processes?
- Will it reduce the need for manual data entry and handling?
- Will it provide you with detailed reports to let you know how your event is progressing?

How are payments to your event handled?

- Does the money go straight to your account, or does it go to the system provider?
- Are you restricted to using certain card processing companies (like WorldPay or PayPal), or can you use any online merchant processor or bank?
- Do you get charged transaction fees for any payments made through the system?

Are there any hidden fees and charges?

- Is there an annual licence fee for using the system?
- Is there a maximum number of users you can have?
- Are there any support costs?

How is the system supported?

- Is the system fully supported for as long as you use it?
- Is there a time limit on the amount of support you receive?
- Are you going to be charged for any of the support or training you require?

What about data security?

- Who owns the data and who has the rights to use it?
- Is your event’s database linked to anyone elses in anyway? Is any data common across events / clients?
- Are all booking pages encrypted on secure pages?

How is the system hosted?

- Is the hosting reliable and secure?
- Is it monitored 24 hours a day, 7 days a week?
- Is your data backed up?

Let me know your feedback - we're always keen to know more about what's most important to event and
conference organisers, or feel free to add questions of your own.

Download the document in full here.

ABOUT EVENT CONNECTIONS
Event Connections provide quality, flexible and affordable registration services to event, conference and exhibition organisers.

From our highly acclaimed online registration system to our full delegate management service, we work alongside clients to provide creative solutions that save time and money, whilst enhancing their brand values.

Contact us today to find out more.

web: www.event-connections.co.uk
email: mark@event-connections.co.uktel: 08456 522 600